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Open Monday through Friday 10 AM to 6 PM Pacific Time Phone: 707-987-9207 |
The following testimonials will give you an idea of how all our customers feel about us:
Many, many thanks Jason.
Your response to my email message regarding how to
install the PVR508 to my existing system was right on. Following your advice, I was able to set up the
system. My wife and I are very grateful to have
entered the world of personal video recording. We owe
many thanks to you. You shipped my order immediately
(same day); you answered my email request for help
immediately (within two hours on a Saturday). I think
your service and advice have been top notch, and I
will highly recommend you to my family and friends.
Thanks again. Take care. Tiyen Lin
Sincerely,
Scott Hart
John
I have been spreading the news about your company. I installed the system with ease
and have been enjoying "showing off" the system to friends & relatives.
Thanks again, Mike Kendall
Thanks, Shelley!
We're really enjoying the satellite system-- it's nice not to be a
slave to the cable company anymore. And I must say that dealing with Jason
at Microcom was a good experience-- he was most helpful, and just a nice
person to deal with all around.
Thank you again-- I'd recommend this to anyone...
-jan
Thanks Again, Alan R. Bentley
Jason, just wanted to drop you a note to let you know I received all my parts
and pieces of the system I ordered from you. I have it all
installed and works great! I ended up directly connecting my dish to
the satellite receiver then to my Mitsubishi 60" screen TV via S-video.
I have a new Sony AV system driving the new Bose Acoustimass 15 speaker
system. The picture and sound is outstanding!
Thanks again for your service and technical assistance.
Jim Penka
You guys are great. The dish went up without any problems, in fact I didn't need to tweek it, it came in at 97% signal strength. I love working with your guys and will highly recommend you to anyone. I can't believe how clear the picture is, as I am used to C Band with a lot of snow and static.
Thanks again. Wally
Hey this is Jeff Lemanski in Florida, I installed the 24 inch dish with your commercial Dual LNB this weekend and it's really superb. You should really push this to any customers you may get in the south, I can see a difference in the picture. Also it is more forgiving when aiming it. I am locked in with a strong 95% signal. Anyway just wanted to let you know I love it and would recommend it to anyone over the 18 inch dish.
Thanks again. Jeff Lemanski
Jason,
Want to tell you how pleased I am with my new 508 receiver. Replacing my old Sony system took 2 hours (installing new dish and beefing up the mounting) with no problems. The screens are fantastic, and flexible I really enjoy the new features. I
will recommend this unit to friends looking for a dss system.
Thanks for the great service.
regards,
Robert Meyers
Just wanted to drop you a quick note to thank you for the great prices
and prompt service on my recent purchase of our new system. My
family cannot believe the difference in the quality of the reception,
sound and the incredible choices of programing. Your help in
the selection of equipment and hints on "tweaking" etc. have made all
the difference. We have been online exactly one month and
wouldn't go back to cable for anything. We installed the system
ourselves in just a few hours and saved lots of money doing it. Again,
thanks for your help and great prices, we will be back to purchase
another receiver soon.
Thank you,
Steve Yarbrough
Richmond, VA
Jason,
The 501 receiver is everything you said it would be. Love the menu
options on it, and the speed. Was pretty easy to set up, mainly since
I've had a RCA DSS for 3 years. I've played with a friend's Sony DSS, and
it's not nearly as nice, nor are the remote control buttons set up as
well.
Just wanted to let you know the system arrived in excellent condition. It was
installed last Sunday and we were able to obtain an signal strength of 100%!!!
I guess we did something right. I still have to get the disk installed at the
camp grounds but I don't think I'll have any problems with that. Thank you for
all your help... You can bet I'll be calling on you again for more
equipment... I have also been passing your name around to anyone who asks me
about systems. Perhaps you'll get some business out of it. Gerry Harvey
I just wanted to say thanks for all the help you have given me
with my purchase and questions I have had. I installed my system yesterday
and everything came out great. This is the first time I have ever experienced
the DSS picture and sound first hand and I have to say it is truley amazing.
The picture in my opinion is as good as my DVD player and the stereo surround
is fantastic! You have a great company there and you guys are truely
professionals. I will be purchasing a couple of extra receivers in the near
future and you can bet I'll be coming to you for my business. Thanks again
and keep up the good work....
Happy Customer!
Thanks for the prompt service! I ordered the system on Monday, the shipment
was on my front door steps on Thursday afternoon! It can't get any faster!
Everything I ordered was shipped, no damages. I installed the system on Sunday
with no problem; everything is working great. The signal strength for the
various transponders is from 85 to 97; the reception is fantastic! I'm glad I
purchased a DSS, and I'm glad I ordered it from your company.
Jason:
I wanted you to know you may add my name to your many satisfied
customer's list. The day I received the Satellite System I sat
down and read the directions first (something I never do). It took 1
hour to read the directions and assemble the dish. 10 minutes to
install the base on my roof. 5 minutes to find the satellite with the
kit. I was up and running in 15 minutes!
Thanks again for answering all of my questions. I am very satisfied
with the system. It is also very fast compared to the Primestar I had
several years ago.
Jim McNamara
I'm always the first to complain when things are going badly, but I also
try to acknowledge when things are good. I am truly impressed! Thanks for the good advice,
Jason Wallace
Thanks for everything. I always enjoy working directly with technology
folks (engineers, etc) and getting away from all the marketing BS. One of
the joys in my job is challenging vendors to be technologically innovative
and it's fun when they only send a marketing guy.
David
Dale Traylor wrote:
Jason, I got the dish hooked up and working. Everything was fine. I would like to let you know it was a real pleasure working with you. Also, I want to let you know my wife is very appreciative. She was really surprised at the responsiveness and the quality service. Please let me know if I can pass this thank you on to someone else, like maybe your boss at Microcom!
Mr. Rothchild..
I wanted to write back and thank you for the great service you provided.
I received all the equipment I ordered and everything works fine. I
found you and your company to be extremely courteous, helpful, and
prompt, as well as providing great prices. Anyway, I just wanted to
thank you again. I'll be sure to tell everyone I know about your
service.
Sincerely,
Gene Collison
I Already activated my programming. I also payed for
a full year of their service. I am really happy with
the sattelite reception and have not had a bit of
problem with my reception (like all my friends who
experience rain or snow problems). I have been
refering your business to all my friends and family
and a few have expressed interest in ordering
from your company. I will stay in touch and send
you all the business that I can. I am impressed
and happy with the courtesy that all I have talked
to or E-Mailed in your company. It is not often
that you run across a company that treats their
customers the way you all have treated me. Any
time I had a question I have received a prompt
and correct answer to it. I want to thank you
again for the great deal that you gave me on the
sattelite. I will be in the market for a dvd player
and vcr in the near future and will turn to your
company first. Thank you again, Troy Stephany
Jason, Wanted to thank you for your quick
response. Everything is up and running. It's good
working with a organization like yours--you guys
are professionals! Thanks!
Greg Cook
I truly cannot thank you or your company enough for the outstanding service
that you have provided. I totally concur, that this really is the best unit on
the market and I purchased from the most reputable and best dealer that I
could have. Without question, all my future electronic dealings will be with
you folks. Thanks for your help...
Thanks again---
Jason, I received the equipment today that I
ordered from Microcom. Thank you for the quick
order response. I will gladly tell my friends about
Microcom's great prices and quick delivery.
T. Michael Smith
Texas
Hi Jason:
Just wanted to let you know how very happy my
wife and I are... IT IS REALLY GREAT!!!!
I had no trouble installing the Dish or finding the
Satellite.... It puts Cable TV to SHAME... I have
hooked it up to my Stereo system and am really
enjoying the music channels... I'll probably never
buy any more music again ever.. (Unless I have to
have something really special for the car????)
I really want to thank you for the time you took to
answer all my questions when I first called you...
It really helped with my descisions as to what to
buy.. You were very patient with me and you had
the answers I needed. That is something I have
really not been able to find elsewhere...This
system is everything you said was AND MORE....
Feel free to use this letter as a testimonial as I
highly reccomend your services and I will certainly
be referring my friends to you. I'll probably be
ordering another system to give to my daughter
and her family for Christmas so.... YOU HAVE
NOT HEARD THE LAST FROM ME !!!! (ha ha)
Sincerely,
Robert Kent Parker DC
rkparker@inreach.com
Speaking of happy, both Scot and I are thrilled
with the new receivers. The product really
exceeded my expectations in every way, and
thanks to you, we got them during the middle of
the UPS strike! What more can one ask for?!? I'll
be sending others your way as they make it over
to visit and have their questions answered.
Joe Buczek
Hello Jason -
You are the Man..... My dad is on cloud 9 and he's surfin his brains out. Just want to thank you again for your help and great service; look forward to doing business again, and I'll be sure to pass this along.
Thanks to All at Microcom.
Jason,
I love my new System that I bought from you and I would like to
add a second receiver and remote. ....
Thanks,
Michael
Hi,
Just wanted to let you know how much I
appreciate the help you gave me installing my
dish. (I can't believe I made such a dumb
mistake.)
Anyway, everything went smoothly and I'm
watching TV on my new satellite dish! It's great
and I love the music.
Thanks again and rest assured I'll tell my friends
about your site and the great service I got.
Evelyn
You may use my name as a testimonial. I have never had so much fun sitting at
my TV before, and you are right. I really appreciate all of your efforts and time on
behalf of all of the WEBTV users, and all of the internet families accross the country.
Your WEBTV friend
LaVona
Thanks for your attention Jason! My
recomendations of your company go out to
anyone interested in getting one of these.
I received my PVR 508 unit last week... And got it running in about 20 mins after all the software downloads, and the activation with DISH. But I just wanted to let you know I love it, and your delivery of the item was very fast and your price was the lowest I could find with shipping included. I'm sure I'll be back sometime in the future...
Thank you...
Tim Hatzenbeler
I ordered the PVR501 back in June of 2001. Good delivery time on the whole system and great customer service from your company. Great tech help. Honest information on satellite TV regardless of whether they buy from you or not. Good delivery.. Just overall oustanding!
Tulsa Oklahoma
You guys are great! Thank you for the great customer service. We love the
system and I will tell my friends. I was referred by a friend myself. Your business will go far!
Hi Shelley,
Jason, Thanks again for your technical assistance. I have often referred people to
you and your company because you are one of the very few who really know
what you are talking about. I am an Electronics Engineer. I have only
limited experience in DSS but I can tell from your explanations you know
your business and people can trust you. You can rely on me to spread the
word.
M. Sullivan
Thanks for a great service! I'll definitely check with you first should I
purchase another electronic item. Your happy customer Guenter
Sincerely,
Tracy
Scot and Carmen Nicholls